FAQs

1. What is the purpose of the organization ?
2. What do you do differently?
3. How do I benefit by joining this association?
4. What is the structure of the NAASF organization?
5. How am I represented in this association?
6. Are Development Agents allowed on the NAASF Board of Directors?
7. Are NAASF board members allowed to sit on other national boards?
8. How is NAASF funded?
9. How much are Basic NAASF membership dues?
10. What does NAASF do with the funds it collects?
11. Do you represent Franchisees who don't pay membership dues?
12. How are multi-unit owners represented?
13. Why does the NAASF represent only North America?
14. How do you know if you are acting in the best interests of the Franchisees?
15. How do you communicate with NAASF members?
16. Who runs the day-to-day business?
17. Are there NAASF-sponsored meetings/conventions?
18. Is there legal representation?
19. How will my Development Agent react to this organization? What protection do I have against retaliation?
20. Does DAI have a position on the NAASF Board or any type of influence?
21. What are other examples of this type of association in the industry?

1. What is the purpose of the organization ?
Our purpose is to have a Franchisee organization that is the official voice of all Subway® Franchisees, one that is truly representative, autonomous and accountable to the Subway® Franchisee community. In addition, this organization will work with FWH, FAF, IPC and the Development Agents on business growth and profitability and strengthening our collective investment in the brand.
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2. What do you do differently?
We employ professionals to guide and advise us in effectively representing Franchisees. We produce and own our communications vehicles to communicate most effectively with Franchisees. Staff members focus solely on the association's issues and priorities. Ultimately, being an independent association allows us to do and say what we need to do for the Subway® Franchisee community.
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3. How do I benefit by joining this association?
All Subway® Franchisees benefit by having one strong voice with the leverage to give them "a seat at the table" with the franchisor, FWH. Additional members-only benefits are also available, such as healthcare, paperless payroll tools, and other discounts for events as well as other member benefits. Click here for more information on member benefits.
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4. What is the structure of the NAASF organization?
NAASF consists of a 14-member, national board elected by its members from North America. NAASF Ambassadors are in each area and report to the national board. NAASF is staffed by professionals who oversee the association's day-to-day operations including administration of the association, communications initiatives, and financial management.
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5. How am I represented in this association?
You are represented by NAASF member Franchisees who are elected to the Board from within your region. These elected representatives serve on the NAASF Board of Directors and bring your issues, thoughts, concerns and ideas to the national Board for consideration and input.
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6. Are Development Agents allowed on the NAASF Board of Directors?
Yes. Development Agents who are Subway® Franchisees and who are members of NAASF are welcome to run for/serve on the board.
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7. Are NAASF board members allowed to sit on other national boards?
No. Due to the time commitment required by NAASF Board members, it is against NAASF's bylaws for a board member to serve on more than one board at the same time.
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8. How is NAASF funded?
Funding is obtained via financial contributions (dues) from the franchisee community. This funding is essential to the strength and success of this organization, which is why membership by all Subway® Franchisees is encouraged.
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9. How much are NAASF membership dues?
Franchisees are encouraged to support the Association via an annual contribution or donation.
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10. What does NAASF do with the funds it collects?
The funds collected by the organization are used to administer the association which works to provide business tools and education to Franchisees in North America.  An annual report of the association's income and expenditures is available each year.
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11. Do you represent Franchisees who don't pay membership dues?
Regardless of whether or not the Franchisee is a dues-paying member, this association represents all Franchisees within the Subway® system. It is our hope, however, that all Franchisees will demonstrate their support by contributing dues on an annual basis.
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12. How are multi-unit owners represented?
Multi-unit owners ("MUOs") are represented the same as other Subway® Franchisees. MUO issues are addressed in unique seminars and meetings designed for multi-unit owners.
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13. Why does the NAASF represent only North America?
All Franchisees are represented by NAASF, but international Franchisee issues often differ significantly from those of Franchisees in the established marketplaces of the U.S. and Canada. International Franchisees are more than welcome to become NAASF members.

Are you a Franchisee in Australia? Your Franchisee association, AASF, can provide you with more details on this sister organization to NAASF. Please contact us at info@naasf.org for contact information.
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14. How do you know if you are acting in the best interests of the Franchisees?
This is where you, as a Subway® Franchisee, can help. It is critical that you communicate with the NAASF Board on issues that are being addressed and provide feedback to your elected representatives.
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15. How do you communicate with NAASF members?
NAASF communicates in a variety of ways. There is a newsletter, NAASF Newswire, that is sent to NAASF members; events/meetings are held to inform all members of the latest Subway® information and news; news updates and information on conventions are posted regularly on the NAASF Web site. NAASF also communicates with its members via e-mail (make sure we have your most recent e-mail address!*) and mailings. In addition, the Association also posts an annual report. *Please note: One of our most expeditious methods of communicating with our members is via e- mail. Please be sure to let us know if your email address changes so that we can keep you informed and up-to-date on NAASF news and information!
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16. Who runs the day-to-day business?
The NAASF Executive Director runs the association in conjunction with the guidance of the NAASF Board.
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17. Are there NAASF-sponsored meetings/conventions?
Yes! There is typically a NAASF Annual Meeting, which is devoted to providing information/updates to attendees as well as a chance to interact. These meetings, of course, are scheduled and held based on the financial strength of the association.
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18. Is there legal guidance available?
Yes. NAASF has legal resources available to those who need them. Please call 866.590.9865 or info@naasf.org for additional information.
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19. How will my Development Agent react to this organization? What protection do I have against retaliation?
Retaliation shouldn't be a concern. In principal, the Development Agent Advisory Corporation (DAAC) is supportive and applauds our efforts. At this time, we are working together in partnership.
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20. Does FWH have a position on the NAASF Board or any type of influence?
No. However, we work closely with DAI/FWH and its management team, on a regular basis.
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21. What are other examples of this type of association in the industry?
Franchisee associations are not new to the industry or to the franchise arena. Please contact our staff members to find out more information on other Franchisee associations.
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